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Mspa whirlpools

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Mspa Whirlpool FAQ

What does MSPA mean?

MSPA stands for a modern and advanced system of inflatable hot tubs that are suitable for both indoor and outdoor use.

Who is MSPA?

MSPA is a leading manufacturer of high-quality inflatable hot tubs, such as the MSPA Tekapo, MSPA Mono, and MSPA Aurora. The brand is known for its innovative designs and reliable products.

How does MSPA work?

An MSPA hot tub, such as the MSPA Ottoman 6 Person Spa or the MSPA Whirlpool Frame, works through an efficient heating and filtration system that is easy to use and ensures maximum comfort.

What is MSPA?

MSPA offers a wide range of hot tubs, including models like the MSPA Bergen, which are characterized by high quality and ease of use.

What does MSPA stand for?

MSPA stands for high-quality, user-friendly, and durable hot tubs that offer a luxurious bathing experience.

Why isn't my MSPA heating up?

If your MSPA hot tub isn't heating up, it could be due to a problem with the heating unit or the MSPA filter. Check the filter and make sure the heating system is working properly.

Wide selection of models

Whether it's the elegant MSpa Oslo with integrated LED lighting, app control, and individually adjustable massage jets, or the compact and flexible MSpa Tribeca , which is ideal for up to 6 people with its robust Rhino-Tech PVC and UVC disinfection system – with us you will find the right whirlpool for every need.

For those seeking a luxurious experience, the MSpa Mono model offers cutting-edge design with eco-friendly materials and advanced ozone disinfection technology, while the MSpa Tuscany, with its solid frame structure and wood finish for up to 6 people, is the perfect addition to a stylish garden.

Our models are ideal for convivial evenings with family and friends or relaxing hours for two. Whether you choose the versatile Exotic model with massage jets and self-cleaning function or prefer the space-saving MSpa Aurora with multi-colored LED lighting, you're sure to find your dream pool with us, the perfect complement to your home wellness oasis.

What is MSpa?
MSpa is a leading brand of portable and inflatable hot tubs designed to provide wellness and relaxation at home. MSpa hot tubs are known for their user-friendly operation, modern design, and advanced technology that elevate the hot tub experience to a new level.

Key features of MSpa whirlpools:

  • Self-inflating function: MSpa hot tubs inflate automatically, making installation particularly easy and providing you with quick and easy relaxation.
  • Energy efficiency: Equipped with innovative PTC ceramic heating technology and anti-frost systems, MSpa hot tubs can be used year-round and help save energy costs.
  • Hygiene technologies: Many models feature a UVC disinfection system and an ozone generator, which keep the water clean and free of bacteria. This ensures a hygienically impeccable spa experience.
  • Durable materials: Thanks to the durable Rhino-Tech PVC, MSpa hot tubs are particularly durable and resilient, making them designed for years of use.

MSpa offers a variety of models suitable for different requirements and space conditions, both indoors and outdoors.

Unique features of MSpa whirlpools:

  • Self-inflating and user-friendly: MSpa hot tubs offer you maximum comfort from the moment you unpack them. With innovative plug-and-play technology, you can install the hot tub in minutes—simply unpack, plug in, and enjoy. Perfect for spontaneous wellness moments in the garden or on the patio.
  • Year-round use: Thanks to the integrated anti-frost system, you can easily use your hot tub even in winter. The advanced heating technology ensures consistent water temperatures, whether it's summer or winter.
  • Energy-efficient and durable: With patented PTC ceramic heating technology and robust materials like Rhino-Tech PVC, MSpa hot tubs are characterized by low energy consumption and a long service life. This saves energy costs and ensures long-lasting enjoyment of your hot tub.
  • Comprehensive water care: Our whirlpools feature an advanced UVC disinfection system and an ozone generator, which together ensure crystal-clear and hygienic water. The antibacterial interior materials reduce the risk of germ growth and ensure the highest water quality.
  • Customized massage experiences: MSpa whirlpools offer a combination of air and hydromassage jets, with individually adjustable intensity and direction. Whether gentle air bubbles for relaxation or targeted hydromassages to relieve muscle tension – the massage experience can be tailored to your needs.
  • Modern design and easy maintenance: MSpa hot tubs are not only functional but also stylishly designed. They adapt perfectly to any environment, whether garden, patio, or indoors. They are also low-maintenance and easy to clean, giving you more time to relax.
  • Safe and comfortable: Every MSpa hot tub is equipped with a child-proof locking system that prevents unauthorized access. Integrated insulation maintains a constant water temperature and reduces energy consumption, making the hot tub particularly energy-efficient.

How do I properly care for my MSpa hot tub?

Proper care of your MSpa hot tub is crucial to extending its lifespan and ensuring hygienically clean water. Here are the key steps for optimal care:

1. Regular water changes

Depending on frequency of use, you should change the water approximately every 4 to 6 weeks. This prevents the buildup of contaminants and ensures fresh water. When changing the water, use a garden hose and drain the water completely through the drain valve.

2. Monitor water chemistry

Checking the pH level and adding chemicals like chlorine or bromine is essential to keep the water balanced and prevent bacterial growth. The pH level should be between 7.2 and 7.6. Test strips are ideal for regularly checking water quality.

3. Clean filter cartridges

Your MSpa hot tub's filter cartridges should be cleaned at least once a week to prevent clogging. Remove the filter, rinse it thoroughly under running water, and replace it as needed. We recommend replacing the filter approximately every four weeks, depending on usage.

4. Maintain disinfection system

Many MSpa hot tubs are equipped with a UVC disinfection system and an ozone generator to keep the water germ-free. Make sure these systems are running regularly.

5. Clean the whirlpool

Regularly clean the interior and exterior surfaces with special hot tub cleaners. Avoid harsh chemicals that could damage the material. A soft cloth or sponge is usually sufficient to remove deposits. Also clean the cover to keep dirt and dust out.

6. Frost protection in winter

Thanks to the anti-frost feature, you can use your MSpa hot tub even in winter. However, if the hot tub will be unused for an extended period, drain it completely and store it in a frost-free location. This will prevent frost damage to the equipment and pipes.

7. Storage when not in use

If you're not using the hot tub for a while, drain the water, clean the pool thoroughly, and store it in a dry place. Avoid direct sunlight to protect the material.

8. Monitor air pressure

Because MSpa hot tubs are inflatable, it's important to check the air pressure regularly and refill as needed. Too little pressure can compromise stability, while too much pressure can stress the material.

With these care measures, your MSpa hot tub will remain in excellent condition and offer you relaxing wellness moments at home for a long time.

MSpa Spare Parts/Repair – Everything you need to know

When it comes to maintenance or repairs for your MSpa hot tub, you're in good hands at SpaWelt. Whether you purchased your hot tub from us or not, we offer repairs and a wide selection of replacement parts to ensure your spa is back in top shape.

1. Spare parts always available

At SpaWelt, we stock a wide selection of common MSpa replacement parts, such as filter cartridges, heating elements, air valves, and gaskets. If a part is currently unavailable, we work closely with the manufacturer to source the required part quickly. This means you never have to wait long for your hot tub to be repaired or serviced.

2. Repair for MSpa whirlpools – regardless of purchase location

Our repair service is available to all MSpa hot tub owners, even if they didn't purchase the hot tub from us. Our experienced team of technicians ensures that all repairs are carried out professionally and efficiently. We handle everything from minor repairs to more extensive service work to ensure your hot tub is back in use as quickly as possible.

3. Two-year warranty – Exclusively at SpaWelt

One of the great advantages of purchasing an MSpa hot tub through SpaWelt is our two-year warranty on all MSpa products. Should any problems arise within this period, we cover repairs and replacement parts free of charge. This is a unique service not offered by retailers outside of Switzerland. Even for hot tubs not purchased from us, we offer comprehensive service.

4. How to order spare parts

Ordering spare parts from SpaWelt is straightforward. You can either search for the parts you need directly on our website or contact our team, who will help you select the right spare part and place your order. If a specific part isn't immediately available, we'll take care of ordering it directly from the manufacturer.

5. Repair on site or at our location

Our team can also assist you on-site for minor repairs or maintenance. Should your hot tub require a more extensive repair, we offer the option of bringing it to us, where we have all the necessary tools and spare parts to quickly resolve the issue.

Conclusion: SpaWelt is your reliable partner for the repair and maintenance of MSpa whirlpools, regardless of where you purchased them. With a comprehensive selection of spare parts and our professional service, we ensure that you enjoy your whirlpool for a long time. Furthermore, when you purchase from us, you benefit from an exclusive two-year warranty, giving you additional peace of mind.

MSpa Spare Parts/Repair – Everything you need to know

When it comes to maintenance or repairs for your MSpa hot tub, you're in good hands at SpaWelt. Whether you purchased your hot tub from us or not, we offer repairs and a wide selection of replacement parts to ensure your spa is back in top shape.

1. Spare parts always available

At SpaWelt, we stock a wide selection of common MSpa replacement parts, such as filter cartridges, heating elements, air valves, and gaskets. If a part is currently unavailable, we work closely with the manufacturer to source the required part quickly. This means you never have to wait long for your hot tub to be repaired or serviced.

2. Repair for MSpa whirlpools – regardless of purchase location

Our repair service is available to all MSpa hot tub owners, even if they didn't purchase the hot tub from us. Our experienced team of technicians ensures that all repairs are carried out professionally and efficiently. We handle everything from minor repairs to more extensive service work to ensure your hot tub is back in use as quickly as possible.

3. Two-year warranty – Exclusively at SpaWelt

One of the great advantages of purchasing an MSpa hot tub through SpaWelt is our two-year warranty on all MSpa products. Should any problems arise within this period, we cover repairs and replacement parts free of charge. This is a unique service not offered by retailers outside of Switzerland. Even for hot tubs not purchased from us, we offer comprehensive service.

4. How to order spare parts

Ordering spare parts from SpaWelt is straightforward. You can either search for the parts you need directly on our website or contact our team, who will help you select the right spare part and place your order. If a specific part isn't immediately available, we'll take care of ordering it directly from the manufacturer.

5. Repair on site or at our location

Our team can also assist you on-site for minor repairs or maintenance. Should your hot tub require a more extensive repair, we offer the option of bringing it to us, where we have all the necessary tools and spare parts to quickly resolve the issue.

Conclusion: SpaWelt is your reliable partner for the repair and maintenance of MSpa whirlpools, regardless of where you purchased them. With a comprehensive selection of spare parts and our professional service, we ensure that you enjoy your whirlpool for a long time. Furthermore, when you purchase from us, you benefit from an exclusive two-year warranty, giving you additional peace of mind.

The F1 error in an MSpa hot tub usually indicates a water flow problem. This error occurs when water can't circulate properly through the filtration system, often caused by a blockage or a pump issue. Here are some steps to resolve the error:

1. Clean or replace filter

Check the filter for blockages or debris. A dirty filter can block the water flow and cause the F1 error. Clean the filter thoroughly under running water or replace it if it is heavily soiled or appears worn.

2. Check water level

Make sure the water level in the hot tub is sufficient. A water level that is too low can cause the pump to malfunction and the F1 error to occur.

3. Vent the pump

If air has accumulated in the pump, it could impede water flow. Turn off the hot tub and open the bleed screw or valve to release air from the system.

4. Check cables

Check all water lines for possible blockages or kinks that could block the water flow. Clean the lines if necessary.

5. Perform a reset

Turn off the hot tub, unplug it, and let the system rest for about 10 to 15 minutes. Then plug it back in and turn it back on. This may help resolve the issue.

6. Contact technical support

If the F1 error persists after completing these steps, there may be a more serious problem with the pump or a sensor. In this case, we recommend contacting MSpa or SpaWelt Technical Support for professional repair.

These steps should help you resolve the F1 error and get your hot tub back up and running.

Yes, many MSpa models are designed for year-round use. They feature anti-freeze technologies and robust materials that operate reliably even in low temperatures. However, it's important to follow the owner's manual and perform appropriate winter maintenance.

SpaWelt offers free shipping within Switzerland for orders over CHF 100. Delivery times typically take 2 to 5 business days. All products are carefully packaged and shipped via reliable shipping partners.

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